Business Process Outsourcing

Business process outsourcing, an activity in which a company hires a third-party provider to provide non-core operations, is a popular corporate practice.   Some areas of business process outsourcing include:

• Payroll
• Human resources
• Customer service
• Marketing
• Purchasing
• Accounting
• Information technology/technical support

Business process outsourcing doesn’t necessarily originate in the same community—or hemisphere. Technological advances and inexpensive labor costs often allow more cost-effective business process outsourcing from countries around the globe.

Despite the corporate trends, business process outsourcing is not a universal solution. Companies weighing the value of business process outsourcing must also contend with possible loss of control, vendors’ financial volatility and lower levels of expertise with their products.

Before you reach a conclusion on business process outsourcing, contact Runzheimer International for consultation and insights.