Technical Support Services

Today's increasingly mobile business environment is requiring most executives to rethink how they commit and deploy resources to support their remote employees. At the same time, with intense pressure to deliver shareholder value, they feel compelled to concentrate on core business competencies.

Runzheimer International’s Virtual Office Technical Support Services allow organizations to optimize the support provided to their mobile workforces, while minimizing internal time, resources, and costs.  Our services quickly resolve end users’ hardware- and software-related issues, allowing them to stay productive and focused on their work.

Runzheimer’s Virtual Office Technical Support Services include:

• 24/7 Help Desk support services
• After-hours, weekend and overflow support
• Support of Blackberry devices, Pocket PCs, and Smart Phones
• Lost or stolen device lockdown
• Experienced, knowledgeable technical analysts