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Customer Service

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Best in class service

We pride ourselves on our unmatched ability to help you get the most out of your Runzheimer services and products, and to resolve any issues you may have quickly and efficiently. Runzheimer customer service is consistently timely and tailored to your specific needs. We also offer training, Q&A sessions, and proactive communications. Whatever your need, you can always count on the very highest quality of service.

Customer Care Center Hours

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OF COLLECTIVE EXPERIENCE ON THE CUSTOMER CARE TEAM

Our dedicated Customer Care team includes employees with over a decade of experience. 

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OF ALL ISSUES ARE RESOLVED ON THE FIRST CALL

All service calls are unscripted, have no time limit, and seek to ensure that all our customers’ questions are answered.

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ARE UNSCRIPTED AND CATER TO THE INDIVIDUAL CALLER

Our team members are experts at addressing customers’ specific issues, both technical and non-technical.