Effective: March 15, 2019


This Privacy Notice explains how Runzheimer International LLC (“Runzheimer” or “we”) collects, uses, shares, and handles information about Users of the Runzheimer website, relocation portal, and other services, (collectively, the “Services” or “Service”). For example, Users include employees of Clients (defined below) assigned as account administrators who use the Runzheimer Solution to obtain relocation data pertinent to their employer’s business. By visiting, or using any Service, Users accept the practices described in this Privacy Notice and consents to the collection, use and disclosure of information described herein.

Runzheimer collects Users’ information on behalf of Users’ employers. Runzheimer has a contractual relationship with such employers either directly, or via a Relocation Management Company (collectively, “Clients”). Users may be direct employees or independent contractors of Clients. Users also may be direct employees or independent contractors of Clients’ Permitted Affiliates, as defined in the Runzheimer Client Agreement.

As Runzheimer evolves, we may update this Privacy Notice to reflect changes in the manner in which we deal with personal information, whether to comply with then applicable regulations and self-regulatory standards or otherwise. The Privacy Notice posted here will always be current. We encourage you to review this statement regularly. If we make a material change to the Privacy Policy, we will notify you via e-mail at your most recent e-mail address on record and/or post a notice of the change on our website,

This Privacy Notice does not limit collection, use, sharing, or handling by Runzheimer of aggregated, de-identified, or anonymized information, provided that the information cannot be associated with an individual.

If you have any questions or concerns about this Privacy Notice, e-mail us at


Runzheimer may collect User information from Users and Clients in order to administer and provide Services to Clients and Users and for the other purposes identified in this Privacy Notice. Information that may be collected includes:

Email address
Telephone number
Employer name
Website log and user agent data such as Internet Protocol (“IP”) address, browser type, metadata, and the date and time that you accessed Services
Device type and operating system information
Information collected via cookies and web beacons (described below),
Simple web page actions
Any other information that Users or Clients choose to communicate to Runzheimer (such as sending information to Runzheimer via e-mail, app, or a Web form).

The Services are not directed to children under the age of 13. Runzheimer does not knowingly collect or store personal information about children under the age of 13.

If a User would like to review or request changes to his or her information that is collected through a Service (subject to certain exceptions prescribed by law), the User may email


We use the User information that we collect to administer and provide our services to Clients and Users. We may use User information for the following purposes:

Maintaining, providing, repairing, personalizing, understanding, and improving the Services, including but not limited to Runzheimer’s relocation, compensation, and travel management services
Processing transactions with Clients and Users, such as billing and processing account information;
Communicating with Users about the Services and affiliated third party services, via methods such as e-mail notifications;
Preventing potentially illegal activities, or activities that potentially violate the Runzheimer Client Agreement or Terms of Use;
Responding to the inquiries of Clients and Users;
Complying with IRS (CRA in Canada) guidelines; and
For any other purpose to which you consent at the time that your information is collected.


If Runzheimer collects User information on behalf of a Client, it may share any of that User information with that Client. Additionally, Runzheimer affiliates may share User information to deliver and market Services.

Additionally, under the following circumstances, Runzheimer may provide third parties with the information that it has collected from a User, provided that the sharing is conducted for one of the following purposes:

To obtain services from Runzheimer third-party service providers. Examples of such third-party services include technical support and analytics.
To comply with legal requirements and respond to lawful court orders and other valid legal process;
To protect the rights, property, or safety of Runzheimer or others, or to assist in the investigation of fraud or any other unlawful activity;
As part of a merger, partial or complete acquisition, bankruptcy, asset sale, financing, consolidation, restructuring, liquidation, or similar corporate transaction. In the event of a corporate transaction that would result in the transfer of User information, Runzheimer would inform Users via their most recent e-mail address on record with Runzheimer and a prominent notice on the website;
To transfer any aggregate or anonymized information, provided that no individual could be identified by the information;
Under any other circumstance to which the User consents after being notified.


Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use our website, we may place one or more cookies on your computer or other electronic device. We may use cookies to connect your activity on our website with other information we store about you in your account profile or your prior interactions with our website to, for example, store your preferences. Runzheimer uses cookies that are session-based and persistent. Session-based cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. You have the ability to accept or decline cookies by modifying the settings in your browser.
At any time, you may adjust your browser settings to refuse cookies according to the instructions related to your browser. Please note that if you disable your web browser’s ability to accept cookies, you will not be able to access all features and functions available on the Runzheimer website, and you may not be able to successfully use the Services or offerings. Unless you have adjusted your browser setting so that it will refuse cookies, our system will place cookies when you log on to our websites. For more information about how to manage cookies in your web browser, see

Web beacons are transparent graphic images placed in emails or web pages to record the simple actions of users. Web beacons collect only limited information, such as time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL). Runzheimer uses web beacons to support analytical programs like Google Analytics and New Relic (our SLA monitoring system).

Runzheimer uses cookies in conjunction with services such as Google Analytics to better understand Users’ experience with the Services.

As described in this Privacy Notice, other parties may collect a User’s personally identifiable information about an individual User’s online activities over time and across different Web sites when the User uses the Services. Runzheimer does not respond to Do-Not-Track signals.


We may participate in targeted advertising. This means that, for example, when you visit our website, we or third party service providers or advertisers may use cookies (that they collect or that we provide to them) or other similar technologies to collect information about your use of our website or your online activities over time and across different websites. As you visit our website, cookies will be placed on your computer and information will be collected so that we can understand what you are interested in. Collected information may include the content you view, the date and time that you view this content, the time you spent viewing this content, and the website that referred you to our website. This information may be associated with your unique browser, device identifier, or Internet Protocol address. These practices help our display advertising partner, Google AdWords, to tailor advertisements that are relevant and useful to you.
This could be in the form of an advertisement on the Google search results page, or a website in the Google Display Network. You can visit the page Google Ad Preferences to opt-out of targeted advertising, and to set preferences for how Google advertises to you. You can also opt-out of targeted advertising entirely by modifying your browser settings or by using a browser plug-in.


Although it is impossible to absolutely guarantee the security of personal information, we take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information within our custody or control. These include security measures for and internal reviews of our data collection, storage, and processing practices. We also implement physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to User information to Runzheimer employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Runzheimer processes User information only for the purposes for which it was collected and in accordance with this Privacy Notice. We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the User information needed to administer, provide or improve our services or as otherwise permitted under this Privacy Notice. We take reasonable steps to ensure that the User information we process is accurate, complete, and current, but we depend on our Users to update or correct their information whenever necessary.


Runzheimer is headquartered in the United States and, regardless of where you use our Services or otherwise provide information to us, your information may be transferred to, maintained, and processed by Runzheimer and our service providers in the United States or other jurisdictions in which we or they operate. Please note that privacy laws, regulations, and standards in the jurisdictions in which your information may be maintained and processed may not be equivalent to the laws in your country of residence and such information may be subject to lawful access by U.S. or other foreign courts, law enforcement, and governmental authorities.


The California Shine the Light Law requires companies to disclose certain information about information shared with third parties that is used for the third parties’ direct marketing purposes. Runzheimer does not share Users’ personal information with third parties for the third parties’ direct marketing purposes. Nonetheless, if you are a California resident, you may request information about the disclosure of your personal information to third parties for the third parties’ direct marketing purposes by emailing


If you have any questions about this Privacy Notice or our privacy practices, please contact us at or write to us at:
Runzheimer International LLC, a subsidiary of Motus Operations, LLC
Two Financial Center
60 South Street, Boston, MA 02111
Phone: 888-312-0788